Frequently asked
Straight answers to the things people ask before they call.
How much does therapy cost at The Longwood Counseling Center?
Sessions are $150 for individuals and $200 for couples, the same with every clinician here. We’re out of network with all insurance plans and provide a superbill after each session that you can submit for reimbursement — many PPO plans reimburse a meaningful portion of out-of-network mental health care, commonly after a deductible. A sliding scale is available by application; tell us your budget and we’ll tell you honestly whether we can work within it. Fees and insurance.
Do you take insurance?
No. We’re out of network, which means you pay us directly and we give you a superbill — an itemized receipt with the codes your insurer needs — to submit for reimbursement. Call the member-services number on your card and ask what your plan reimburses for out-of-network outpatient mental health, code 90837. That one question gives you your real cost. Or let Thrizer check for you in about a minute.
Is therapy right for me?
Therapy tends to help when something has stopped moving on its own: anxiety that hasn’t eased, a pattern in your relationships that repeats no matter how well you understand it, grief that hasn’t softened, or a feeling of being stuck that you can’t argue yourself out of. You don’t need a crisis and you don’t need a diagnosis. If you’re weighing it up at all, that’s usually reason enough for a first conversation. A checklist, if you like checklists.
How do I choose the right therapist?
Fit matters more than credentials past a certain point — research consistently finds the relationship itself is one of the strongest predictors of whether therapy works. Look for someone who has worked with your specific concern, whose approach makes sense to you when they describe it, and who you feel able to be honest with. We offer a free 15-minute consultation for exactly this, and if we’re not the right fit we’ll say so and point you elsewhere.
Is what I say confidential?
Yes, with narrow legal exceptions. What you say in session stays there and isn’t shared without your written permission. Florida law requires us to break confidentiality in specific circumstances: if there is a serious and imminent risk of harm to you or someone else, if there is suspected abuse or neglect of a child, elderly person or vulnerable adult, or if a court orders records released. Your therapist will walk you through all of this in your first session.
What happens in the first session?
Mostly talking and getting oriented. Your therapist will ask what brought you in, some history, and what you’d want to be different. You’ll get a sense of how they work and whether it fits. You set the pace — there is no expectation that you tell the whole story on day one. By the end you’ll usually have a rough plan for what the next few sessions look like.
Do you offer EMDR?
Yes, and every counselor here is trained in it. At most practices EMDR means one clinician and a waitlist; here you can do that work with the therapist you’re already seeing. Our clinicians have completed EMDRIA-approved EMDR basic training. None currently holds the EMDRIA Certified Therapist™ credential — we’d rather be precise about that than use a bigger-sounding word. About EMDR.
Do you see clients online?
Yes. We see clients in person at our Longwood office and by secure video anywhere in the state of Florida. EMDR works over telehealth — we use on-screen visual cues or self-administered tapping in place of in-room bilateral stimulation. Online therapy.
Do you work with teens?
Yes, and it’s a significant part of our practice. We see teens 13 and up for anxiety, ADHD, school stress, self-esteem, family conflict and gaming that’s taken over. Parents are involved in setting goals and in periodic check-ins, while the content of the teen’s sessions stays confidential within the legal limits above — that balance is what makes the work possible. Teen counseling.
Where are you located?
365 Wekiva Springs Rd, Suite 231, Longwood, Florida 32779, in Seminole County — roughly twenty minutes north of downtown Orlando and ten from Lake Mary and Altamonte Springs. We regularly see clients from Longwood, Lake Mary, Heathrow, Altamonte Springs, Winter Springs, Casselberry, Sanford, Apopka, Maitland, Winter Park and Oviedo. Directions.
Do you prescribe medication?
No. We’re counselors, not prescribers. If medication might help, we’ll say so and coordinate with your physician or a psychiatrist.
Do you provide letters, records or court testimony?
We provide treatment summaries and records to clients on request, subject to Florida law, and can prepare letters for a fee with reasonable notice. We don’t perform custody evaluations or court-ordered assessments. Ask us before you need it and we’ll tell you what’s possible.
What if I’m in crisis?
We are not a crisis service. In an emergency call 911; for a mental health crisis, call or text 988 any time. More crisis resources, including Seminole County mobile response teams.
Ready when you are.
A free 15-minute conversation. We’ll tell you honestly whether we’re the right fit — and if we’re not, we’ll help you find who is.